Purchaser / Procurement

Location: Singapore

Position Type: Full Time

Salary Range: SGD2,200 - SGD3,000

Job Description

Responsibilities

• • Communicate and maintain good relationship with suppliers. • Liaise with suppliers and placing orders for computer hardware needed. • Planning stock levels • Resolve quality issues with suppliers and internal staff to ensure no disruption to support line. • Manage suppliers to achieve competitive cost, lead-time, quality, and delivery performance as part of supplier management activities. • Manage computer hardware and plan for legacy from inventory. • Keep track and observe run rates. • Plan and monitor the stock level of computer hardware.

Requirements

• • Passion and absolute love for PC Hardware and a Tech Geek! • Processing purchasing and warehouse knowledge / working experience will be preferred.

Apply now via email at joinus@sg.aftershockpc.com

Admin Assistant / Customer Service Officer

Location: Singapore

Position Type: Full Time/Contract Position

Salary Range: SGD2,000 - SGD2,300

Job Description

Responsibilities

• • Manage enquiries and feedback of our customers through email, website live chat service and phone calls. • Handle customer enquiries via various channels. • Data entry, including processing of inquiries, Quotations, and process Sales orders from customers. • Work as part of our admin team to ensure customers the best possible experience on all fronts of the company. • Check all POs from internal and external customers to ensure items, quantity, and amount are correct. • Coordinate and ensure that all KPIs are met. • Provide clear instructions to team upon receiving of customers PO. • Monitor inventory stock level. • Manage customer order fulfilment plans for on-time delivery.

Requirements

• • Customer service centric mindset is a must. • Understanding of popular game titles and professional applications is a plus. • Passion and absolute love for PC Hardware and Software. • Experience with customer service is a plus.

Apply now via email at joinus@sg.aftershockpc.com

Accounts Assistant

Location: Singapore

Position Type: 2 Positions (Full Time and 6 Months Contract position)

Salary Range: SGD2,000 - SGD2,500

Job Description

Responsibilities

• • Generate invoices, debit, and credit note. • Handles Account Payable (AP) / Account Receivable (AR) • Daily settlement of credit card/ NETS machine • Assist with filing of documentation. • Preparation of Daily and Monthly reports • Assist with ad-hoc administrative duties when requires.

Requirements

• • Min. Diploma and above in relevant field • 1 year of bookkeeping experience and/or experience in AR/AP • Candidates with relevant work experience and/or accounting knowledge will have added advantage. • Proficient in MS Office application would be advantage.

Apply now via email at joinus@sg.aftershockpc.com

Inventory Specialist (RMA)

Location: Singapore

Position Type: Full Time / Contract position

Salary Range: SGD1,600 - SGD2,200

Job Description

Responsibilities

• • In charge of RMA to manufacturer for faulty peripherals. • Liaising with manufacturers and handle daily routine operations in regards to RMA. • Perform Customer Returns (RMA) testing, recording and provide disposition. • Review and expedite with vendor on shortage product. • Coordinate with supply chain planning and suppliers to meet production schedule. • Inventory management review • Liaise with logistics company for shipment arrangement, shipment status and custom declaration. • Managing suppliers to meet objectives in area of quality, delivery fulfilment and inventory control. • Data entry and Collate data for analysis and reporting. • Loan of portable devices and accessories to customers

Requirements

• Familiar with PC components. Passion for custom PCs will be an added advantage. Organised, Meticulous and Detailed-oriented. Ability to communicate issues and root cause information to the team, be detail‑orientated and well‑organized, and have a very strong commitment to your responsibilities. Able to works independently and can interact with cross functional teams well. Training will be provided.

Apply now via email at joinus@sg.aftershockpc.com

System Builder / Craftsman

Location: Singapore

Position Type: Full Time

Salary Range: SGD1,850 - SGD2,400

Job Description

Responsibilities

• Sorting and checking of component lists for individual custom PC builds.
• QC and quality control for custom PCs
• Assembly of custom PCs
• Work as part of our custom pc team to ensure deadlines are met for customers and their builds.

Requirements

• Pride and a sense of responsibility for your craft is a must.
• Positive work attitude
• Eye for detail and no compromise attitude towards quality.
• Training will be provided, but personal experience with system building is a must.

Apply now via email at joinus@sg.aftershockpc.com

Product Genius / Customer Experience Executive

Location: Singapore

Position Type: Full Time

Salary Range: SGD1,900 - SGD2,350

Job Description

Do you love PC hardware? Are you the guy all your friends look to when building the ultimate rig? Do you get a sense of satisfaction in helping others to build their perfect pc? Join Singapore's leading custom pc company and help to deliver the ultimate custom pc experience in the region. You will be hardware master, helping customers from all backgrounds to find the perfect system for their needs. Your goal will be to make recommendations for customers to ensure they find the best possible system within their budget, and also to help customers with their PC buying experience to ensure for an unmatched experience.

Responsibilities

• Work as part of our admin team to ensure customers the best possible experience on all fronts of the company.
• Follow up with customer inquiries and requests
• Talk to customers about building their ideal PCs, Help them to find the perfect combination of parts within their budget and answer technical questions
• Ensure that we help customers to find the best possible hardware for their needs
• Coordinate and ensure that all KPIs are met in customer engagement

Requirements

• Customer service centric mindset is a must
• Understanding of popular game titles and professional applications
• Experience with customer service is a plus
• Passion and absolute love for PC Hardware and Software

Apply now via email at joinus@sg.aftershockpc.com

Customer Service Executive/Technician

Location: Singapore

Position Type: Full Time

Salary Range: SGD2,000 - SGD2,500

Job Description

Join Singapore's leading custom pc company and help to deliver the ultimate custom pc experience in the region as a system technician. You will work with our highly renowned after-sales support team to ensure that our customer's systems stay fighting fit, and assist users with both software and hardware troubleshooting. If you love tech and love helping users to get the most out of their systems, we're looking for you!

Responsibilities

• Work as a team player as a part of our dynamic after-sales support team to deliver a excellent experience for customers
• Deliver a strong customer experience by explaining procedure and troubleshoot process to customers.
• Perform Performance Testing and Troubleshooting to ensure systems remain in peak form.
• Diagnosis and troubleshoot both software and hardware PC Issues.

Requirements

• Experience working as a repair crew a huge plus
• Understanding of popular game titles and professional applications a plus
• Passion for PC Hardware and Software
• Experience with PC assembly and cable management
• PC hardware experience (Training will also be provided)

Apply now via email at joinus@sg.aftershockpc.com