Location: Singapore

Position Type: Full Time/Contract Position

Salary Range: SGD2,000 - SGD2,300

Responsibilities

• - Handle customer enquiries via various channels.
• - Data entry, including processing of inquiries, Quotations, and process Sales orders from customers.
• - Work as part of our admin team to ensure customers the best possible experience on all fronts of the company.
• - Check all POs from internal and external customers to ensure items, quantity, and amount are correct.
• - Coordinate and ensure that all KPIs are met.
• - Provide clear instructions to team upon receiving of customers PO.
• - Monitor inventory stock level.
• - Manage customer order fulfilment plans for on-time delivery.
• - Manage enquiries and feedback of our customers through email, website live chat service and phone calls.

Requirements

• - Customer service centric mindset is a must.
• - Understanding of popular game titles and professional applications is a plus.
• - Passion and absolute love for PC Hardware and Software.
• - Experience with customer service is a plus.

Apply now via email at joinus@sg.aftershockpc.com