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Customer Experience Executive / Product Genius

Location: Singapore

Position Type: Full Time

Salary Range: SGD2,000 - SGD2,500

Job Description

Do you love PC hardware? are you someone all your friends look for when building their ultimate rig? Do you get a sense of satisfaction in helping others to build their perfect pc? Join Singapore's leading custom pc company and help to deliver the ultimate custom pc experience in the region. You will be hardware master, helping customers from all backgrounds to find the perfect system for their needs. Your goal will be to make recommendations for customers to ensure they find the best possible system within their budget, and also to help customers with their PC buying experience to ensure for an unmatched experience.

Responsibilities

  • - Work as part of our admin team to ensure customers the best possible experience on all fronts of the company.
  • - Follow up with customer inquiries and requests
  • - Talk to customers about building their ideal PCs, Help them to find the perfect combination of parts within their budget and answer technical questions
  • - Ensure that we help customers to find the best possible hardware for their needs
  • - Coordinate and ensure that all KPIs are met in customer engagement

Requirements

  • - Customer service centric mindset is a must
  • - Understanding of popular game titles and professional applications
  • - Experience with customer service is a plus
  • - Passion and absolute love for PC Hardware and Software

Apply now via email at joinus@sg.aftershockpc.com

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